Welcome, then you can read the terms and conditions by which you can access and use our services, you agree that you have read, understand and agree to the conditions described in this section Terms and Conditions. Consequently, all visits and all contracts and transactions carried out within the chosen service and its legal effects will be governed by the rules established below and subject to applicable legislation. TERMS AND CONDITIONS: 1. INTELLECTUAL PROPERTY AND LIABILITY FOR THE CONTENTS: Any use of all the contents of the web page created by PYRUS STUDIO and / or PYRUS HD, specifically on the texts, design, works, brands, logos, source code and any other subject to protection, without the express authorization of their owners, is prohibited. holders, except for the possibility of sharing content when PYRUS STUDIO and / or PYRUS HD so authorize. Any unauthorized use will be duly prosecuted by the legitimate owners. Likewise, all trade names, trademarks or distinctive signs of any kind contained on the website are protected by law. PYRUS STUDIO and / or PYRUS HD, is not responsible for the content to which the links located on the website are directed. PYRUS STUDIO and / or PYRUS HD does not grant any type of license or authorization for personal use to the User on their intellectual and industrial property rights or on any other right related to the website owned by PYRUS STUDIO and / or PYRUS HD and the services offered in it. Therefore, the User acknowledges that the reproduction, distribution, commercialization, transformation, and in general, any other form of exploitation, by any procedure, of all or part of the contents of this website constitutes an infringement of intellectual property rights. and / or industrial of PYRUS STUDIO and / or PYRUS HD or the owner thereof, which may give rise to the exercise by PYRUS STUDIO and / or PYRUS HD of all legal or extrajudicial actions that may correspond in the exercise of their rights. 2. PAYMENT OBLIGATION: The client / user must cancel the agreed payment advance according to the proforma and / or contract. 3. PAYMENT MEANS THAT MAY BE USED ON THIS SITE: The products and services offered can be paid by bank transfer with a credit or debit card (Visa or MasterCard). It is worth mentioning that the online ordering service does not store information about credit cards (virtual store). 4. DELIVERY TIME: The estimated times to perform each service, is specified in the proforma and / or contract. 5. RETURN POLICY: PYRUS STUDIO, is committed to guaranteeing 100% total satisfaction of its services; That is why we are willing to receive suggestions and / or complaints about the orders. The following circumstances are expressed in which the company returns money and in percentages: a) If the work has not been 100% completed on the established date, having paid the agreed 60% of the total amount; the total refund of the money received is made, as long as the hosting and domain configuration has not been made. If this has been done, the refund is only 30% of the advance made. b) If the work has only been completed 50% on the established date, having paid the agreed 60% of the total amount; 30% of the money received is returned, as long as the hosting and domain configuration has not been made. If this has been done, the refund is only 10% of the advance made. c) If the work has not been 100% completed on the established date, having paid the agreed 100% of the total amount; the total refund of the money is made, as long as the hosting and domain configuration has not been made. If this has been done, the return is only 70% of the advance made. • All these returns will be previously analyzed and verified, depending on whether the client complied by sending the information (texts, photos, logo and others) in the established time and making the appropriate payment. Days the customer requested changes after viewing the initial sketch are not counted. • Changes after having delivered the project have an additional cost (to be coordinated). • Returns are only made in web design services, virtual stores and mobile applications (only design and operation, the days of acceptance by Android or Apple are not counted). • In the mobile application service, it should be considered that Android responds to requests after 7 to 10 business days, specifying whether or not it accepted the Application. In the case of iOS, APPLE takes between 10 to 20 business days to respond to requests for an Application, and indicates changes and / or modifications thereof (if applicable). 6. SERVICE TRANSFER COSTS: Transferring a domain (transfer code) in .COM and/or .PE to another provider incurs a fee that does not include renewal. The transfer can take between 24 and 48 hours, depending on the new provider and their system. The cost varies depending on whether the domain is .COM or .PE. 7. HOURS OF ATTENTION: The opening hours for information about any service through calls, messages through WhatsApp and / or email is Monday through Friday from 9:00 AM to 1:00 PM and from 4:00 PM to 7:00 PM; and on Saturdays from 9:00 AM to 12:00 M. If the company is closed, the services can be viewed on the web and / or application, but it will not be possible to place an order (shopping cart). 8. PAYMENT METHODS: The services purchased specify whether or not they include VAT. Payment can be made via bank transfer through BCP, BBVA, Scotiabank, or Interbank, for the customer's convenience. Payment can also be made through electronic wallets such as YAPE or PLIN to the account of the manager in charge. 9. VALIDITY AND VALIDITY OF THE SERVICES: The prices of the services published on the web and / or application are valid only as long as they appear on it. The company may modify any information, including the price, contained in this online ordering service at any time and without prior notice. Proformas have a validity period, and the date and characteristics of the contract are respected. 10. CLAIM FORM: We put at the disposal of our Users the telephone numbers and mail for the presentation of claims.